Privacy Policy

Infuse Health regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Infuse Health users, and conforms to Internet privacy standards. 

If you have questions or concerns regarding this statement, you should first contact Infuse Health at 02 4049 8134.

Collection of Information

In order to use the Infuse Health website, we may require information from you to provide you with the best service possible.  All correspondence between us and you may also be collected and stored, particularly in regard to sales, support and accounts, including email, chat, and text correspondence.

Any information collected by Infuse Health is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax, sign-up forms or directly through our website.

Use of Collection Information

Any details collected by Infuse Health from our customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

We also use the information collected from you to monitor your progress through our classes, and to ensure you are getting the most out of your Infuse Health membership. 

From time to time, we will email you updates and news, as well as special offers from us. You can opt-out of these emails at any time.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive  or personally identifiable information on our website, we encrypt that information using secure socket layer technology (SSL).

We do not collect credit card information via this website.  Credit card information is collected by our payment partners (Paypal and MindBody) and governed by their privacy policies.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at hello@infusehealth.com.au.


Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at hello@infusehealth.com.au.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, phone number and postal address), financial information (such as credit card number, expiration date) and occasionally sensitive data like your health history and medication usage. We use this information for billing, compliance and service delivery purposes and to carry out our services. 

This information (besides relevant contact information submitted in a contact form) is not collected or accessable via this website.

Communications

Infuse Health uses personally identifiable information for essential communications, such as emails, accounts information, and service details. We may also use this information for other purposes, including some promotional emails which always includes an opt-out button.

If at any time you wish not to receive such correspondence, you can request to be removed from any mailing lists by emailing us at hello@infusehealth.com.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Infuse Health may at its discretion use other third parties to provide essential services. We may share your details only as necessary for the third party to provide the service they have been contracted to provide and only for that purpose.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Infuse Health does not share any information with third parties for any unknown or unrelated uses unless required to by law.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.

Links

Links on the Infuse Health website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of infusehealth.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We will also notify you in writing if you are a member of our mailing list or email list.

We reserve the right to modify this privacy statement at any time.

If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.